Tirodent GmbH
General Terms and Conditions
Last updated: November 2026
1. Scope
These General Terms and Conditions apply to business relationships between Tirodent GmbH and dental practices, dental laboratories and other business customers. Deviating terms apply only where we have expressly agreed to them in text form.
2. Quotations and conclusion of contract
Our quotations are non-binding unless expressly designated as binding. A contract is concluded when we issue an order confirmation or commence performance of the order.
3. Documents and client cooperation
The client shall provide all complete and suitable documents, impressions, scans and design data required for manufacturing in good time. Delays or additional work caused by missing or incorrect information may affect turnaround times and remuneration.
4. Prices and payment
The prices agreed when the contract is concluded apply. Unless otherwise agreed, prices are exclusive of statutory VAT and any shipping or additional charges. Invoices are due without deduction within the period stated on the invoice.
5. Manufacturing and delivery times
Stated turnaround times are indicative unless a binding date has been agreed. The period begins once all required documents and approvals are available. Events beyond our control extend agreed deadlines by a reasonable period.
6. Inspection and defects
The client shall inspect delivered work upon receipt in accordance with statutory requirements. Any defects identified must be reported with a clear description. Where a defect is justified, we will provide subsequent performance in accordance with statutory provisions.
7. Liability
Our liability is unlimited in cases of intent, gross negligence and damage resulting from injury to life, body or health. In all other respects, statutory liability provisions apply.
8. Retention of title
Delivered work remains our property until the respective claim has been paid in full, insofar as legally permissible.
9. Final provisions
German law applies. If the client is a merchant, a legal entity under public law or a special fund under public law, Munich shall be the place of jurisdiction insofar as such an agreement is legally permissible.